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Testimonials

At Morris-Baker, we take our reputation very seriously. Being the county’s most trusted funeral home is an honor we’ve earned—and must continue to earn today and tomorrow by exceeding your expectations in everything we do. It’s about meticulous attention to detail. A caring and respectful staff. The highest standards of service and a full range of offerings—from our memorialization products to our attractive and versatile facilities—to help you create a meaningful and lasting tribute for your loved ones. But don’t just take our word for it. Read what others have to say about their experiences with Morris-Baker Funeral Home & Cremation Services.


 

The staff at Morris Baker made the process of getting our mothers body transported from Florida to Johnson City something we didn't have to be worried about. From beginning to end, the entire staff made our family feel as though we were their primary focus.

D.B.
October 2013

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Our family has used Morris Baker on several occasions and have been very satisfied over the past 30 years.

P.L.
September 2013

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Everyone at Morris-Baker was professional, courteous, and extremely helpful.  I told them what I wanted, and they took care of everything without any work on my part.  The hairdresser and cosmetologist did a fantastic job.

S.F.
August 2013

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Calvin did an outstanding job. Very courteous and professional.

Alan Evans
August 2013

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My family has used your services since I was a young girl. Always professional service there.

Lora Moore Gilreath
July 2013

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All my questions were answered, concerns addressed, and needs met by polite, caring people.  Also, funeral expenses were less than I expected.

P.M.
June 2013

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I was very pleased with the kindness and compassion shown  to our family. The entire service was handled beautifully. The laminated copy of the obituary, the CD and DVD of  the funeral service and the literature on grief counseling were all such a thoughtful addition. Thank you!

A.R.
June 2013

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Morris-Baker anticipated our needs and was ready to act or had already acted on our behalf before we could ask for help or service.  It was perfect.

Hank Carr
June 2013

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I felt all of the Morris-Baker staff members that I met during this difficult time, made me feel that I could rely upon them for any type of support service and help I needed.  I went through this 3 years ago with my other parent and came away with a much less positive experience with another service provider.

A.S.
April 2013

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My family has always looked to Morris-Baker when such needs arose, and you and your staff have always delivered exceptional service.  Morris-Baker epitomizes professionalism and perfection.

Teresa Hennessee
February 2013

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Morris-Baker Funeral Home did exactly what they agreed to do.  Thank you for that!  You took into consideration that I lived in New York and you did everything you could to make sure that all went well and on time.  Everything was very smooth, quiet and according to plan.  Thank you for being kind to my mother.

S.R.
February 2013

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The assistance I received during the pre-planning as well as the day of death, etc.,  were wonderful.  Brenda Pelham made the pre-planning easy. Calvin James was wonderful to work with during the process, as well as obtaining the marker.

P.K.
August 2012

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We have known Carson Baker, Harriet and now Preston.  We have used the services of this funeral home for several family members.  The Baker family has always gone out of their way to make sure everything is handled with care and concern and utmost integrity.  We truly appreciate this.

Vola Hale
August 2012

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For the most part family on both Mom and Dads side have used Morris-Baker. My mom pre-arranged and paid for her funeral a few years back. I asked her why Morris-Baker? She said "son in a tough time for a family Morris-Baker ahs always been really good to work with. They are good people!"  In my personal experience she was right. From our first dealing with a member of the staff at the Med Center throughout the whole process, everyone was really nice to work with. My wife and I are going to come out and make pre-arrangements ourselves. Morris-Baker sets the example of how people should take care of people during a very tough time.

Terry Cox
June 2012

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Each person we talked with was so kind and caring.  I felt that each of you was a part of our family.  You were there to help with our questions and concerns. Our mother looked so beautiful even though the last 12 years took such a toll on her.

Debbie Meade
May 2012

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The on going care and compassion shown to my family and the help during our loss meant more than words can say. The follow up care from Mr. Edmonds - amazing, compassionate.

Angela Ledford & Johnny Dale
May 2012

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All of the staff went out of their way to help us at this most difficult time. It is very much appreciated. All the kindness that was shown and the genuine caring for all.

Diane Saults
April 2012

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I was treated with the utmost respect and all assistance that was given me was totally amazing.  I had never met anyone at Morris-Baker, but by the time my mother’s and son-in-law’s funerals were over I felt I had met friends that will always remain in my heart and always on my mind.

Susan Hawkins
July 2011

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Everything was done beautifully and the staff was great about helping in any way they could.

Carol Mulkey
August 2011

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I could not ask for better service!  A very caring staff and Greg Harris was super patient and polite.  He answered our questions and returned phone calls promptly. Continue your caring service!

J.W.S.
August 2011

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Your staff was very sensitive to my needs.  Even after the funeral I was able to obtain memory urns for my husband’s children.  This has helped greatly with their grieving process.  I also appreciate the copies of the service.  One of his children was not able to attend, but will still be able to be part of the service.

J.B.C.
September 2011

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[Morris-Baker Staff] very professional yet “human” in that you are courteous, understanding and empathetic during a stressful situation.  The way you handled every detail so we did not have to worry with it.

Susan Potter
September 2011

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We were impressed with the personal attention and helpful attitude extended to our family in the passing of our Mom.

J.M.
July 2011

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Their (Morris-Baker’s) willingness to answer any and all questions, even with pre-planning there were still things we were unsure of.  We could not have been more pleased with the way our mother’s service turned out.

N.L.
July 2011

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We were given options for various types of services available.  My son and I made our choices and received good services and follow-up by after care. 

A.H.
July 2011

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Morris-Baker has served our families for many years and I am sure they will continue for many more.  I give it A+.

B.P.
July 2011

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Great service and compassion!

K.M.
July 2011

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From the moment you enter the building – everyone is prompt, courteous and accommodating and most importantly knowledgeable and confident.  The unexpected plus was the compassionate and special care given all our family by Greg Harris.  We were all handled with quiet professionalism meeting our needs before we knew we had them.  Words are not adequate to express the peace of having someone in charge with compassion.

Judy Layne
August 2011

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Your staff made an extremely difficult time, as smooth as possible.  Mr. (Tim) Lee was very courteous and very attentive on helping, going above and beyond.

Christel Marshall
August 2011

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All the staff were wonderful and compassionate.  A very special thank you to Preston McKee for going above and beyond expectations.

B.M.
May 2011

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From the first call you all came through for me.  I appreciated everything you did.  I would tell people that you have compassion and knowledge and etc.

Sandy Coffey
June 2011

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Had great service from Calvin James and his support staff.

H.M.T
June 2011

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I could not have asked for any better treatment and respect for my husband.  Your staff was very professional and caring.  Did not force us to pick anything and let us take our time since this was unexpected.

Gaylia Whetsel
July 2011

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Everyone that we talked with was not only professional, but very caring.  We appreciated the fact that your staff was not pushy and gave us the time we needed to make decisions and re-answer questions as necessary. 

Debbie Bacon
July 2011

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All your staff members made the process very easy with no stress.

Brian White
July 2011

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Everyone was very nice and helpful to us.  Very caring at all times.  Everything was to our satisfaction.

D.P.
April 2011

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Our families have used your services for many years with great satisfaction in trying times.  Thank you!

Denver E. Wallace
April 2011

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We have used Morris-Baker recently and had excellent service.

Frances L. Vest
May 2011

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Excellent service in every aspect.  Everyone that we dealt with was compassionate, caring and professional.  Our funeral director Greg Harris met our needs in every way.  I was amazed at how attentive to detail he was in arranging our Dad’s service.  I think the service was beautiful and I know my Dad would be honored.

Brenda Lockner Barnett
May 2011

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Your staff is exceptional both with their knowledge and kindness/emotional support.  Brenda [Pelham] is a great asset to your firm.  She couldn’t have been better.  Thank you and your staff for everything.

B.B.
May 2011

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Mr. [Greg] Harris was great in giving us advice and he was helpful in helping us pick out a casket and other items needed.  He seemed to always be by my side to offer comfort.

M.C.H.
May 2011

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Greg Harris did a wonderful job of helping me initially and took care of several matters for me.  This is the 6th Morris-Baker has helped my family.  Thank you for a job well done!

P.P.
May 2011

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You have compassion for families who have lost a love one and will do all you can to assist them in any way you can.

Lockey D. Pryor
March 2011

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They were kind, considerate, and very helpful.  All my questions were answered and someone was there to meet our family’s needs.  I especially liked the compassion and caring that Rocky showed.

T.H.
March 2011

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All the people we dealt with were extraordinarily good.  They were kind, courteous, very competent, responsive and helpful.  Do not change they type of people you employ.

K.V.T.
March 2011

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Personal attention with caring professionals was obvious from the beginning.  We picked M-B because of a positive experience we had during a visit to a friend’s funeral there.  We were not disappointed when the need was our own.  We received patient, comprehensive explanations for the transport of our beloved mother, and help in processing the paper work to make it easier.  Thanks for Everything!

J.F.
April 2011

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Every person that I dealt with was extremely helpful, polite.  This made the experience easy and simple, because of your qualified personnel.  Thank You.

E.H.
April 2011

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Greg Harris was the most professional person our family has ever dealt with.  He made the whole ordeal easier.  He is very good at his job.  He is very understanding and he made a very frail, sick patient very beautiful for us.

Carol Barker
April 2011

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The entire staff was so very helpful and compassionate.  Greg Harris took the initiative to address our concerns with empathy and professionalism.  At a time when we were in a veritable state of shock following our mother’s passing – he lead us through a beautiful service.

Lori R. McGinnis
April 2011

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Fantastic Customer Service!  You made a terrible experience as best as possible.

M.C.
February 2011

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I am very pleased with the services I have received.  My family has used Morris-Baker for years.

February 2011

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Kindness, compassion and professional attitude!  Every detail was handled meticulously!

Carol Lang
March 2011

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There was totally no pressure about anything.  Very professional and kind.  You did everything exactly as I wanted and worked with me on all the planning.

Judith A. Tipton
March 2011

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My Father-in-law passed away the beginning of January, and my husband and I feel that you all did a wonderful job making us feel comfortable during this difficult time.  Everything was handled in a very caring and professional manner.  Thank You.

Van and Diane Troxwell
January 2011

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The care and support from your staff was wonderful before, during and after the funeral.  We really appreciate everything you all did to help us.

Pam Hurd
January 2011

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All your people were very professional in the way you took care of my dear wife in her time of death.  I was very pleased with the entire funeral and burial.

J.D. Hoover
February 2011

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Your staff did everything possible to make us comfortable with the arrangements and the choices we made.  They went above and beyond any expectations.  Thank You!

Marilyn Hunter
February 2011

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I would say everything was handled with great care.  I thought the CD and DVD’s were nice touches and when my father requested a couple of extra copies, they were quickly provided.  [The director] was great and caring and easy to work with in a time of great confusion and of course your facilities are well maintained.  Thanks again.

Andrew Moore
February 2011

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You are the best.  I would tell anyone that.  I have already been talking to people.  Thank you once again.

Donna Goodwin
February 2011

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Everything was taken care of and thought of promptly, professionally and proactively.  Calvin was extremely nice, accessible and efficient, as was everyone else we dealt with.  Thank You!

L.R.
February 2011

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"The visitation and funeral were held in a very professional manner.  You and your staff went out of your way to make us feel comfortable.  I would not hesitate to recommend your services to anyone that needed them."

G.M.
January 2011

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"Everything was done just the way Mother wanted.  You let us take our time with the decisions we needed to make.  Everyone there is so caring and helpful.  All of our family was pleased with all of the arrangements.  At a time like this it is always hard to think of everything.  You led us along, helping us.  Thank you again."

Sandra Helton
January 2011

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"Everyone has been helpful an so caring and nice.  I cannot think of anything [Morris-Baker could do better]. You already do it all."

E.E.W.
January 2011

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"The service rendered by all personnel was carried out in a very friendly, caring and dignified way, which I appreciated very much.  I don’t think there is anyway to do it better."

Ralph Yelton
January 2011

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"Time over time you have provided your services for my parents and my sister plus numerous relatives.  It has always been outstanding.  This time, I think maybe more so!  Probably due to several things: 1) The quality of your employees – in this case Greg Harris and Bob Edmonds 2) Facility improvements 3) Overall attitude."

Reyburn H. Dennis, Jr.
January 2011

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“Morris-Baker makes family members welcome into their funeral home and all show concerns to the

 

family.”

Lisa Light
December 2010

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“The staff was excellent, very caring and helpful.  Assisted me with the entire process and that included providing a minister.”

Wanda Martin
December 2010

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 “Everything was exactly as the family wanted!!”

Eric Hughes
December 2010

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 “Everyone was so friendly and helpful to us.”E.F.
December 2010

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 “[Morris-Baker] has served our family in the past – always an excellent experience.”
M.M.
December 2010

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“Compassionate, caring people, Greg and Bob made sure we had everything needed.”

Linda Mack
November 2010

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“We were treated with kindness and everything that we made arrangements for was carried out.  Greg was so helpful and made sure we were taken care of.”

J.M.
November 2010

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“Your [Morris-Baker] services made a difficult situation more bearable.  Helpful, patient, caring staff.  Mother looked beautiful! (Excellent hair and cosmetic work.  She looked like herself before she got sick.)  Very comforting.”

Janie White
November 2010

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“Morris-Baker Funeral Home was very professional, courteous, caring and considerate in every way.  I could not have asked for better service than those you rendered at the death of my wife in following our pre-arranged plans.  Thank You.  I really know of nothing you could do better.”

Dr. George Odle
November 2010

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“[Morris-Baker was] very attentive to our needs and very efficient.”

Bill Donaldson, Sr.
November 2010

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“I think everything was beautifully done.  Friendly people and good service.”

Jeri-Anne Hampton
November 2010

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“[Morris-Baker’s] staff really tries to do everything possible to make it easier to get through”

Kathy Johnson
October 2010

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“We were very pleased with your services and (as Mom use to say) it would be hard to improve on perfection”

Tom Webster
October 2010

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“We have dealt with Morris-Baker through the years.  Their reputation has always been one of excellence.  I feel they do everything to meet their customer’s satisfaction”

J.J.
October 2010

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“The staff at Morris-Baker is extremely courteous and helpful.  There was no pressure or pushiness involved.  They listened and did not try to hurry us along.  Things were done beautifully even on short notice. They went out of their way to take care of us.”

Carla W.
September 2010

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“It was such a blessing to see my mother look so beautiful at death.“

Karen Winfield
October 2010

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 "Having used your services recently for the first time, I can see why Morris-Baker is used by so many families when there is the need.  Everyone I came in contact with was very compassionate, helpful and understanding.  My family and I were treated like “old friends”.  Greg Harris was great.  He is certainly an asset to your organization."

G.G.
September 2010 

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"Morris-Baker is the best in Johnson City."

Joyce D.
August 2010

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"The funeral of my Olen was carried out with dignity.  I shall always be happy the way they carried out my wishes.  Very professional yet so very, very friendly."

Louise Kearley
July 2010

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"Everyone at Morris-Baker was very caring and understanding.  They kept in close contact with me during the arrangements and even after the funeral.  That really meant a lot to me.  Thanks to everyone at Morris-Baker.  You are Perfect."

Mary Walters
July 2010

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"We (our family) has always considered Morris-Baker to be the best Funeral Home in the area.  Our family knew Mr. Carson Baker for a very long time, as well as several other of the staff.  His grandson seems very capable of taking the "helm" and continuing Mr. Baker's work the way he would have wanted."

H.T.
July 2010

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 "Having used your services recently for the first time, I can see why Morris-Baker is used by so many families when there is the need. Everyone I came into contact with was very compassionate, helpful and understanding.  My family and I were treated like "old friends".  Greg Harris was great, he is certainly an asset to your organization."

G.G.
July 2010

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"Calvin [was a] great help. Greg treated us like family. Bob Edmonds, an angel with great professionalism."

Linda Widener
January 2010

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"Everything was handled so beautifully – like a family friend taking your hand and walking you through the maze. There was no pressure and really didn’t have to worry about anything…There was just such a quality of impeccableness in every aspect of your service to us."

E.G.
March 2010

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"They treated my Mother like she was a part of their own family. They were very considerate and nice to our family…Thank you for caring."

Rose Davis
March 2010

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"The staff who prepared my Mother were miracle workers…I got to see my “real” Mother for the first time in years – and they only had one picture to go by….It was the most wonderful thing, a true blessing to us."

Pamela Sams
March 2010

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"You all are the greatest."

Verna Vance
March 2010

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"I have used your facility three times now, and each time has been a wonderful experience. Your caring, not only during the funeral, but after is great."

Beth Lewis
 December 2009

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"You are the best."

Bobbie Wheeler
December 2009

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"Everyone at Morris-Baker were very caring and cared for my mother's funeral service like it was one of their own family members."

Lisa B.
November 2009

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"You treated us like family."

Suzanne L.
November 2009

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"You are so accommodating, caring, organized, friendly, and patient. You took care of everything in a professional manner. My family and I appreciate you more that we could say."

D. L.
November 2009

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 "Greg is the Best!"

Jeanette Wynegar
September 2009

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 "Everyone of your employees that I came into contact from planning my husband's funeral to paying my bill was very friendly & helpful. Especially Renee...Everything you did was above and beyond what I could have asked for."

   Brenda Murabito
   August 2009

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"You have extra ordinarily courteous and the most caring and compassionate staff. Every one is so nice and helpful but in the case of Jerry Barnett he is a Class A one Gentleman."

V.E.
August 2009

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 "I could think of no area in your service to us where you gave us less than 100%, and we truly thank you for your service."

Larry Zillinger
August 2009

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"If you don't have family, you don't have anyone.
Everyone was like family to me at Morris-Baker...
You all did a great job!"

Greg Fields
August 2009

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 "Everything was perfect! I can't think of one thing that didn't go smoothly
and effortlessly. Greg was a delight to work with, so professional,
yet so personable. I thank you for going 'above and beyond."

Charlotte Coulter
July 2009

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 "My son's service could not have been better.
He would have been so proud and honoured."

Sharon Miller
June 2009

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"Everything that was done was with the utmost thoughtfulness and
kindness. Each of my children and I felt your sympathy and
desire to be as helpful as possible."

Virginia Hicks
July 2009

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 "Everything was done just perfect and with caring.
I could not have asked for anything more.
The staff were professional and at every turn.
The whole process was thoughtful and easy."

Christopher L. Webster
July 2009

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"I felt we were treated with individualized care and respect - not
just as your "customer." Because we were encouraged to personalize
as much as we wanted, the whole family experienced some special
healing in the process of displaying our cherished photos, mementos, etc."

Janie Hyder
July 2009

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 "Everyone was very helpful and very kind. They went out of their way
to please me and my family through our difficult time."

Diane Foster
April 2009

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 "Your staff guided us through each step with patience, kindness, and compassion...
In our time of such devastating grief, we couldn't have made all the decisions
that needed to be made without the gentle guidance from your staff...
I am extremely pleased with the service provided."

Melva Kleineick
May 2009

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"I was very pleased with the attitude and flexibility [of the staff]."

J.A.S.
April 2009

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"The entire staff was very professional yet caring & very concerned on meeting our needs...They guided us through this whole process with compassion."

Ginger Durbin
May 2009

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"The service was great!...Keep on with what you are doing!"

Ann GreenMay 2009

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"Just like past experiences with you - very thoughtful, patient,
& suggestions within our means. "

 Nancy Crowder

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"Everyone was just so respectful of us - kind, sensitive, and very caring.
During the service any time we looked around - someone would come to our side to see if we needed anything."

Debbie Rice

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"Greg Harris made it easy to talk and was available
when I kept calling with a million questions."

Lara Gilley

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"Everything was perfect!"

D. Owens

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 "Morris-Baker and their help is the best.
They were kind, helpful, and so good to us."

 Mary S.

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"Everyone we came in contact [with] was very
polite and they helped us thru a very difficult time."

 Sherry Markland

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"My brother summed it up as we stood beside the car at Monte Vista: "These guys are really good."

~~~~~~~~

Thank you so much for providing the trip to Pigeon Forge for us. It was a good day and everyone seemed to enjoy it. My friends are amazed that you are providing support for us who have lost a spouse. Thanks again for being so understanding.

~~~~~~~~

I never would have gotten to go to the Biltmore if it wasn't for you and your concern. I had a wonderful day... I'm looking forward to many more trips [with the widow(er)s' fellowship group]. Thanks again!

~~~~~~~~

We think Morris-Baker went the extra mile. I've never seen a funeral carried out smoother and more efficiently. Thanks to your personnel.

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Words cannot express how much we appreciate your kind attitude and wonderful service - above and beyond what we could have expected or imagined. Of neccesity, we had to have an inexpensive funeral, but you folks treated us as if it were a "million-dollar" service. We'll never forget you - God Bless!

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On behalf of the family, we wish to express our belated personal appreciation for the care provided to her preparation for the funeral...We as her children, concerned mostly with her essential care, had forgotten how pretty she was until we saw the results of your work and care of her person.

~~~~~~~~
He [the funeral director] was very pleasant, very respectful, & more than willing to accommodate special requests & had many helpful suggestions which made our experience as "pleasant" as possible under such circumstances.

~~~~~~~~

Thanks for everything. Mom would have been most pleased.

~~~~~~~~

The quality of service is A+.  C. B. has a fine staff and everyone we met showed the professional attitude at all times.

~~~~~~~~

He [the funeral director] was very helpful in all aspects of the arrangements
and very nice and courteous to our family.

~~~~~~~~

Thank you for the service, you, your family, and staff gives to our community. I know of no better.

 ~~~~~~~~

"Morris-Baker was so good to our family when my husband passed away.  They were there to talk to us when we needed them and was so nice to everybody that came.  I don't know of anything that I think could be better.  I think you all were wonderful and caring."

~~~~~~~~

"The staff was very helpful and polite.  Everything was well organized and went smoothly.  This was a very stressful time for our family and your staff went out of their way to help us through this."    

 

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Proudly Serving the Johnson City Community

(423) 282-1521 2001 Oakland Avenue | Johnson City, TN 37601 | Fax: (423) 282-4061 | Email: prestonmckee@morrisbaker.com