Testimonials

In addition to reading the customer testimonials below, you can click here to listen to families we have served as they speak about their experience working with us.

Here to help…

“Thorough explanation of the process, offering numerous options without pushing any particular one. Willingness to answer all questions in an attentive and caring manner. Non-judgmental while truly conveying a sense that they are here to help in whatever way possible. Finally their attentiveness to detail….”

~ December 2018

Very helpful and caring…

“The staff at the funeral home was very helpful and caring during our difficult time.”

~ December 2018

Everyone was nice…

“Everyone was very nice and would help any way they could.”

~ December 2018

Very good service…

“Nice people and very good service.”

~ December 2018

Exceptionally wonderful…

“Mike was exceptionally wonderful to work with. So many things that we didn’t understand he was able to explain and help. Also, he was able to work with the nursing home, as well as the insurance company in dealing with the situation that we had.”

~ December 2018

Compassionate and patient…

“Katie was compassionate and patient with all of our needs at a very chaotic and difficult time for us. Very communicative throughout entire process. All very much appreciated. Comforting atmosphere as well.”

~ December 2018

Friendly and helpful…

“Staff was very friendly and helpful.”

~ December 2018

Treated me like a family member…

“They treated me like a family member. I live in [another state], and they took charge and handled everything that needed to be done.”

~ November 2018

Very helpful…

“Willing to work with someone under the worst of circumstances. Very helpful.”

~ November 2018

Outstanding service…

“Outstanding service, and everyone was sincerely nice and professional. Thank you to all the staff of Morris-Baker. You are a great company.”

~ November 2018

Kate worked tirelessly…

“Kate worked tirelessly to see that all my needs were met. Our family had special circumstances, and Kate was proactive in problem-solving and coming up with great solutions!”

~ November 2018

Attention to details…

“Kelsey was very professional and addressed all my questions and concerns to my 100% satisfaction throughout the process. She guided me from start to finish . . . with strict attention to details and ensuring I was comfortable in the process.”

~ November 2018

Patient, kind, and compassionate…

“Mr. Richards did everything humanly possible to help a very difficult situation. He was patient, kind, and compassionate. His excellent understanding of a family‘s needs made things that we felt were beyond our control manageable.”

~ November 2018

Gave us the best advice…

“Very helpful. Mike answered all of our questions and gave us the best advice.”

~ November 2018

Willingness to go the extra mile…

“Excellent customer service. Willingness to go the extra mile.”

~ October 2018

Wonderful job…

“Everyone did a wonderful job. Very professional. [They] make you feel like family. . . . Thank you again.”

~ October 2018

Excellent service…

“Excellent service. . . . Very kind and efficient.”

~ October 2018

Mike was a tremendous help…

“Mike was a tremendous help… very knowledgeable and patient in explaining to me all that goes with a funeral. He was very personable and attentive to all my questions.”

~ November 2018

That took the worry out of things…

“[They] guided us through the process and made sure everything was addressed. That took the worry out of things we might have missed. Very professional and kind.”

~ October 2018

They are very polite and respectful during this trying time…

“Our family has a long history with Morris-Baker and they have always taken good care of us. They are very polite and respectful during this trying time.”

~ October 2018

Your company bent over backwards to accommodate us…

“We loved the way you worked with us through this trying time for us. Even as we made change after change, your company bent over backwards to accommodate us. Thank you!”

~ September 2018

The services for my father were perfect in every way…

“David, Kate and Mike went above and beyond for my family and I during the services for my father… Morris-Baker is always top-notch. The services for my father were perfect in every way. Thanks to all of you for all that you did for my family and I. We will always appreciate your help and support.”

~ September 2018

Everything was very well taken care of…

“Everything was very well taken care of. People going out of the normal to make sure that whatever needed to be done for me and my family at this time was exceptional. I asked for something that I knew my dad would have wanted and a very special person took the time to do that for me. I hope that anyone who needs this service will go there because it’s already a difficult time and they will do a great job for anyone that needs this service.”

~ September 2018

The entire staff treated our family like their own…

“The entire staff treated our family like their own, taking as much time as we needed and helping with every detail.”

~ August 2018

Katie was great. She was very compassionate…

“Katie was great. She was very compassionate and empathetic throughout the entire process. She kept me updated every step of the way.”

~August 2018

The compassion and empathy you showed…

“The compassion and empathy you showed our family during this time went above and beyond just a service performed. We will all be eternally grateful for this.”

~ August 2018

Each [staff] member was so compassionate and kind…

“I feel your staff went above and beyond to handle my Mother’s visitation and graveside service. … Each [staff] member was so compassionate and kind. You were most accommodating to our needs. I feel Mother would have approved.”

~July 2018

I found that they had anticipated what I needed before I even was aware of the need…

“The staff is kind and caring. I found that they had anticipated what I needed before I even was aware of the need. Excellent service”

~ July 2018

Highly impressed…

“Aside from being EXTREMELY professional, you all had my father look just like he did when he was alive without seeing pictures or anything. Highly impressed.”

~ July 2018

Calvin James is very patient and works with you…

“Very nice staff and Calvin James is very patient and works with you. Very professional and always prompt to return calls with any questions.”

~ July 2018

Very caring understanding people…

“Very caring understanding people…they go above and beyond to help family members in this time of need.”

~ June 2018

The love and compassion shown to me and my family is remarkable…

“Your history of service to me and my family. For seventy years you have served my family. The love and compassion shown to me and my family is remarkable. Carson Baker demonstrated a caring servant’s heart and has passed that to his family. Thank you for your service.”

~ June 2018

Exceptional customer service from my first interaction with Mike Richards…

“Exceptional customer service from my first interaction with Mike Richards to the moments after the service when two gentlemen delivered the arrangements and documents to my home.”

~ June 2018

Our family was very pleased…

“Our family was very pleased with [the] service that Morris-Baker provided.”

~ June 2018

Everything was beautiful. Just as I planned…

“Everything was beautiful. Just as I planned. Morris-Baker Funeral Home helped me to get through a very rough time, very emotional. My dad would [have] been proud of how everything was handled. Thank you for all your support.”

~ June 2018

Courteous employees and thoughtfulness…

“Courteous employees and thoughtfulness.”

~ June 2018

Everything turned out perfect…

“My father’s funeral arrangements [were] easily made with your help. Everything turned out perfect.”

~ June 2018

I couldn’t have asked for a better crew…

“Morris-Baker did a wonderful job walking me through all I needed to do. They were so kind & accommodating… I (we- my brother, sister & I) couldn’t have asked for a better crew to be there for us. So very grateful for them.”

D. M. – May 2018

Everyone was nice…

“Everyone was nice, helpful, and professional.”

J. G. – May 2018

 

Every one was so very helpful…

“Every one was so very helpful and everything looked just how we wanted…Thanks for all the good services you gave [and] for each one who worked with us.”

L. K. – May 2018

All the employees are very helpful and very nice…

“All the employees are very helpful and very nice – especially Kate Adams.”

M.G. – May 2018

Customer service and attention to detail were exceptional.

“MB’s customer service and attention to detail were exceptional.”

J. W. – April 2018

My experience with Morris-Baker was impeccable!

“My experience with Morris-Baker and Kate Adams was impeccable! I would not change a thing.”

Evelyn Williams – April 2018

Such a pleasure to work with…

“100% professional and such a pleasure to work with under the circumstances! Highly recommend!”

Julie C. – March 2018

Kate and Kelsey who were absolutely wonderful…

“The staff were so good with everything they did for us. In particular, Kate and Kelsey who were absolutely wonderful and a delight to work with.”

David B. – April 2018

Kate and Calvin were top notch…

“Excellent service provided…Kate and Calvin were top notch and very professional in all respects.”

Bill M. – April 2018

You took care of so many little things we did no think of…

“We were so appreciative of the way you took care of our family. You staff did an excellent. You took care of so many little things we did no think of. Kate was so sweet, she made it easy in such a professional way. May you have many years of success as you serve others in our city and county.”

Helen M. – April 2018

Very reasonable and accommodating…

“Service and a company that proved itself to be very reasonable and accommodating as it relates my Mother’s funeral service. We have used Morris-Baker 6+ times since 1980.”

Steven C. – April 2018

Arrangements done in a professional, courteous, manner…

Arrangements for the funeral were all done in a very professional, courteous, and helpful manner.  I was very pleased with the way our loved one was prepared…..very natural, and really quite lovely.  The ravages of illness were diminished.”

                                                                                                                                 E.A. – June 2017

                                                                                                                                              

We were treated with kindness….

We were treated with kindness and felt like we “mattered.” I did not feel pressured to make a hurried decision in all the selections I had to make.  Kate was very helpful, and kind.  She is definitely a perfect example of excellence in her job!

                                                                                                                               J.C.  – June 2017

Calvin James went above and beyond…

“Calvin James went above and beyond helping to make things easier….even at the graveside he stepped in when our preacher had to be somewhere else. He even answered my calls after hours.”

Heather Byrd – May 2017

 

Very respectful and helpful….

“Very respectful and helpful….Jordan Bowser did a great job serving our family.”

                                                                                                            V.W. – May 2017

Everyone was caring and attentive…

“Everyone was caring and attentive…Our entire family appreciates your excellent service.”

C.D. – March 2017

Caring and competent staff…

“Caring and competent staff were able to handle unexpected problems of dealing with funeral home staff and cemetery staff out-of-state. Greg Harris kept me informed through every step of the process…I am very appreciative of the follow-up after the service.”

J. B. –  April 2017

They don’t just do the work. They live it.

“Compassion. Morris-Baker doesn’t just do the work. They live it.”

Bob Hall – April 2017

We’ll always be glad we chose Morris-Baker…

“Your entire staff was attentive and caring. Kate Adams was particularly helpful and went out of her way to address every issue that arose. We’ll be forever grateful for her help…We’ll always be glad we chose Morris-Baker.”

J. W. D – March 2017 

I truly thank all of you…

“You treated me and my family and friends with the highest respect and I truly thank all of you.”

Kenneth E. – March 2017

Kate was extremely helpful…

“Kate was extremely helpful and was very easy to work with. Everyone at the facility was friendly, polite, and caring.”

M. T. – March 2017

Helpful and cordial…

“All the staff were very helpful and cordial. Everything was done that I asked.”

Joyce Harbin – February 2017

The people were so nice…

“When our friend passed…everyone there were just so nice and helpful – even weeks later…Thank you!”

R.A.J. – February 2017

We will forever be grateful…

“When [we] didn’t know who to turn to, Morris-Baker was recommended to us. We will forever be grateful for such kindness, caring, loving people that helped us during this time. They went above and beyond to help us in any way possible…They show love and compassion in all that they do.”

Hope Curtis – February 2017

The best care anyone could ask for…

“We received the best care anyone could ask for from day one…I’m happy to say there was nothing more your staff could have done to make our pain easier…Amazing…I would love to thank you all so much for your help, your respectfulness, and your compassion.”

Leisha Bennett – January 2017

Caring and compassionate…

“Very kind, caring, compassionate while maintaining a professional business demeanor.”

Mary Walsh – January 2017

Very pleased with the professionalism…

“[We] have used M-B before and [were] very pleased with the professionalism the staff put forth.”

T. C. – January 2017

They were flawless…

“They were flawless!…with arrangements and care.”

R.A.H. – January 2017

My family has used Morris-Baker for many years…

“My family has used Morris-Baker for many years. Everyone I spoke with was extremely nice and professional.”

S. F. – January 2017