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Testimonials

After the funeral service, many families reach out to express their gratitude for our support and guidance during one of the most difficult times in their lives, and we’re honored to receive their positive feedback. These messages speak for themselves, so we want to share them with you.

 


 

If you feel we’ve met or exceeded your expectations or just want to say thanks, please contact us or submit a testimonial below. We would love to hear from you and know that we made a positive impact on your family during a time of need.

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This was my family's very first time of planning a burial service, and they made it such a breeze. Their soothing words and attentiveness when you're informing them of your plans made it easy process. They made death not seem as scary as presumed, but rather a transition. Thank you so very much!

July 2022 Family

July 27, 2022

Kate and all of the staff handled our family’s most difficult situation with compassion, professionalism, and courtesy. It is not something any family wants to experience but Morris-Baker’s dedication to guiding a family through the process is first class. I recommend to anyone in the area, Morris-Baker is the facility to use.

July 2022 Family

July 27, 2022

Morris-Baker took care of our father with compassion and dignity. It was a blessing to have their assistance through the difficult process of the loss of our father. Thank you to all at Morris-Baker who helped us along the way.

July 2022 Family

July 27, 2022

My mother passed away recently, and we chose to use Morris-Baker for the cremation and funeral arrangements. We were very impressed with their professionalism, attention to details, and seeing that we were taken care of during every step of the way. They were always available if we had a question or concern, and they got back to us quickly. There has also been follow up with us via phone calls and texts to see if we need anything even after the service. I highly recommend them!

July 2022 Family

July 27, 2022

You helped me and my family during my son funeral in every way possible and were amazing . . . . I would recommend your service to everyone. Thank you so much.

June 2022 Family Survey

June 30, 2022

The funeral director was so comforting and made it so easy.

June 2022 Family Survey

June 30, 2022

The customer service is second to none!

May 2022 Family Survey

June 01, 2022

We sooo much appreciate the very knowledgeable, sensitive, insightful, professional and compassionate care extended to us during our time of loss and grief. Your staff enhanced our celebration of our precious loved one's life story.

May 2022 Family Survey

June 01, 2022

Your staff knows how to handle families when they are going through the most difficult times. They show so much compassion, and they are understanding and respectful.

May 2022 Family Survey

June 01, 2022

We were treated with respect and kindness during our loss. Our funeral director was very sympathetic and caring. Explained everything to our family and did not rush. This young woman was a gem!

April 2022 Family Survey

April 30, 2022

Your personnel are great!

March 2022 Family Survey

April 01, 2022

Excellent service with caring, thorough follow-up.

March 2022 Family Survey

April 01, 2022

Thank you for assistance, patience, and kindness when our precious Mama passed away. She had completed the prearrangement process with you and you honored her wishes and guided us through the rest of the process. Everyone was professional, but also showed compassion and a caring attitude.

March 2022 Family

April 01, 2022

Katie Johnson was superb, a great help during a difficult time.

February 2022 Family Survey

March 09, 2022

Katie and team did a perfect service for my mom and we couldn't have asked for better during Covid. They took care of all our needs and lowered our level of stress tremendously.

February 2022 Family Survey

March 09, 2022

WHAT CARE YOU TOOK OF OUR MAMA/MAMAW!!! Your KINDNESS, PROFESSIONALISM, UNDERSTANDING of what we were experiencing, HELPFULNESS.

February 2022 Family Survey

March 01, 2022

The most caring people I have ever met. I was in shock and they guided me through everything with such compassion from everything from the first phone call to the time they came to get my mother with such care and respect. EVERYONE was absolutely beautiful to meet like Angels on earth.

January 2022 Family Survey

February 01, 2022

My husband passed in the early am hours on [a] Sunday. . . . I called Morris Baker a bit after 8 am . . . . I received a call back from Calvin within a matter of minutes. He was so attentive, and carefully listened to my needs.. . . Calvin was very professional, courteous, and ready to help me on a time good for me. There was no time that I was left out of any decision and coordination with regards to my husband's cremation. Calvin is a wonderful, warm, and very personable individual. Absolutely, wonderful to work with and provides Customer Service over the top!

January 2022 Family Survey

February 01, 2022

Excellent experience during a difficult time. Very professional and honest. Staff was very nice and caring.

January 2022 Family Survey

February 01, 2022

Morris-Baker Funeral Home has been amazing to work with as they have served our family for many years with exceptional respect and dedication! Whether the passing was a local family member or one many states away, they have always responded quickly and diligently; keeping the family informed on the next steps throughout the process. From the day of passing to weeks later and with every employee in between, their care and support to the family speaks volumes to their exceptional customer service. Thank you Morris-Baker!! You and your team are truly a blessing and we are very grateful for each of our experiences!! You definitely made each heart breaking situation easier to walk through!

January 2022 Family

January 31, 2022

My family has used Morris-Baker Funeral Home many times in the past and we appreciate the kindness and thoughtfulness of the staff and they work hard to help the family during their time of grief.

December 2021 Family Survey

December 29, 2021

Professionalism and extreme kindness through the whole process.

December 2021 Family Survey

December 29, 2021

The personal care that you give your clients is over and beyond the normal expectations.

December 2021 Family Survey

December 29, 2021

Katie J. was amazing. She helped with any and everything we needed, and responded quickly.

December 2021 Family Survey

December 29, 2021

The quality of service was outstanding....

December 2021 Family Survey

December 29, 2021

Exemplary concern and compassion.

December 2021 Family Survey

December 29, 2021

Morris- Baker Funeral Home has been serving our family's needs for many years now. They are very professional and caring and always puts your needs first. They never ever try to push you into anything that doesn't fit your budget nor do they make you feel uncomfortable about the decisions that you make. They do everything in their power to help families in their time of need. Calvin James stayed right with us and was always there for us. He is very professional and a caring person. Thank you Morris -Baker for all that you do for my family and other family's in our community. Bless you all at Morris- Baker.

December 2021 Family Survey

December 29, 2021

Katie took us through the whole process. She was absolutley wonderful. She gave us time to think about all the decisions we had to make. I will have to say she made this situation much easier than I felt it would be. Will recommend Morris Bakers to everyone.

December 2021 Family Survey

December 29, 2021

Katie J. is one of the most caring and amazing souls I've ever met. She is absolutely by far nothing short of a Godsend. It was a very dificult time in our lives but she made it better. We wasn't alone she was there for us and not for the money. I Can't say enough good about her. If you want it done right and with care. Request her I guarantee you will be pleased. We love her so much...Thank you so much!

December 2021 Family Survey

December 29, 2021

I highly recommend Morris-Baker. Everyone I encountered were kind, sincere, helpful, and caring. They genuinely care about their clients and will do their best to give you an exceptional experience.

December 2021 Family Survey

December 29, 2021

Katie is the nicest lady: very caring and pleasant, helpful too. She took care of so much for us and that was truly appreciated.

November 2021 Family Survey

December 01, 2021

Our Family's choice for more than one generation. Professional and caring.

November 2021 Family Survey

December 01, 2021

Everyone was extremely helpful. They helped us get through this most difficult time.

November 2021 Family Survey

December 01, 2021

Kate was very responsive to our every need. And the entire staff was very accommodating each time we were at the facility. It's a very difficult time, but they did everything they could to make sure we were comfortable and had everything we needed.

September 2021 Family Survey

October 05, 2021

You took care of my family and father with respect and consideration.

September 2021 Family Survey

October 05, 2021

Morris-Baker has served my family for years, never have we received anything but the best in the worst of times.

August 2021 Family Survey

September 06, 2021

Very personal and deep concern for our needs.

August 2021 Family Survey

September 06, 2021

My dad selected Morris-Baker and he was very very wise. My sister and mother and aunt found the experience rewarding in the decision making processes to make for such a smooth transition from this life to dad's next. Calvin James was kind and warm and provided just the right amount of levity when needed to take a break from the sadness of those decision. He shared personal stories and made a real connection.

Karen Lyle Ulferts

August 17, 2021

We the family were very very pleased. The employees were all great. They took charge at this tender moment in time. . . We had a military funeral that was beautiful. We were at the right place at the right time.

July 2021 Family Survey

August 02, 2021

The entire experience was amazing. The process from beginning to end was so loving, so respectful, and allowed us to simply celebrate my mother's life instead of worrying about any details of the day.

July 2021 Family Survey

August 02, 2021

I was amazed by the personal kindness, attention to detail, and willingness to go beyond expectations that we encountered at Morris Baker. Communication was excellent, with details being conveyed so that it seemed everyone knew all the little details involved. The way in which people communicated with us was very sensitive and caring.

July 2021 Family Survey

August 02, 2021

They treated me with a sincere heart.

June 2021 Family Survey

July 05, 2021

I loved my mom’s funeral director, Kelsey, and all the staff was exceptionally nice and attentive to my needs to make this funeral special for her.

June 2021 Family Survey

July 05, 2021

Morris-Baker has served our family for years. The caring and professional manner that this team serves with is so comforting during a difficult time.

May 2021 Family Survey

June 07, 2021

My experience was top notch.

May 2021 Family Survey

June 07, 2021

Everyone there was extremely helpful and concerned about my feelings.

April 2021 Family Survey

May 04, 2021

We worked with Kate. She was wonderful - very patient, helpful, and quick to respond to our questions and/or concerns. We even had a last minute request for a change, and she figured out a way to make it work. In a highly emotional and stressful time for our family, it was a relief to know that we could count on her to take care of everything.

March 2021 Family Survey

April 02, 2021

Everything was done beautifully, I couldn't have received a better experience.

March 2021 Family Survey

April 02, 2021

My family has used Morris-Baker for years. We have always had a wonderful experience in the face of difficult times. Experience speaks volumes.

February 2021 Family Survey

March 02, 2021

Everything was handled with grace and respect.

February 2021 Family Survey

March 02, 2021

We were extremely pleased with the manner in which our loved one's funeral was carried out by Morris-Baker Funeral Home. Their relentless determination and attention to detail is to be commended . . . . The trust and confidence we placed in Preston and his staff with carrying out our loved one's last wishes and funeral arrangements were more than we could ask for. The sense of ease they made us feel and just knowing they were going to take care of everything allowed us to grieve in peace and without worry. You are made to feel as though you are their family and they wish to make this transition as easy as possible for the family and loved ones during their time of loss.

February 2021 Family Survey

March 02, 2021

Empathy and great patience used in our time of great sorrow.

February 2021 Family Survey

March 02, 2021

Professional and sincere service. All staff members [were] sweet and understanding.

January 2021 Family Survey

February 01, 2021

Kind, competent, accommodating staff. Your facility is beautiful and everyone made this process very easy. Kate is amazing. We could not have asked for a better director...

January 2021 Family Survey

February 01, 2021

The staff went out of their way to assist in getting my wife from [another state] to TN. They were very helpful.

December 2020 Family Survey

January 01, 2021

Kate was extremely helpful and made a difficult time for our family less stressful by making everything run smoothly. She was so considerate and was always available to answer any questions.

December 2020 Family Survey

January 01, 2021

The most loving, caring family organization. They try and help you. They understand the loss and they show that they care about each and every customer ... they treat you as if you are their own family!!!

December 2020 Family Survey

January 01, 2021

Excellent service and Kate was very compassionate and knowledgeable during the process.

December 2020 Family Survey

January 01, 2021

Because of your kindness, compassion, and showing us professionalism at a very heartbreaking and difficult time in our lives, we thank you so much for all that the staff has shown. Thank you so much.

December 2020 Family Survey

January 01, 2021

We were treated professionally & kindly. When an issue arose, Katie went out of her way to get the issue taken care of and make sure we were pleased.

December 2020 Family Survey

January 01, 2021

Because your staff was 1st class in every sense of the word. Kate was so caring and sensitive to [our] needs and I will never be able to express how much your warmth and kindness meant. . . . Thank you for all you've done for us.

December 2020 Family Survey

January 01, 2021

The people I worked with were very kind and helped me in many things I just didn't think about.

November 2020 Family Survey

December 01, 2020

You've always done us well with all our needs with my mother this time and with my father years ago.

November 2020 Family Survey

December 01, 2020

They were very professional yet they were very conscious of the loss & grief we felt.

November 2020 Family Survey

December 01, 2020

Everyone was extremely nice and showed care. Especially Kelsey. She was wonderful.

October 2020 Family Survey

November 01, 2020

The care and concern that was shown by your staff during this difficult time really made the entire process easier.

October 2020 Family Survey

November 01, 2020

Calvin did an amazing job with my father’s service.

October 2020 Family Survey

November 01, 2020

Kindness, compassion, caring, helpfulness. Couldn’t have asked for anything more. You are the best!

October 2020 Family Survey

November 01, 2020

I just want to thank Morris Baker for their kindness, understanding, and attention to detail. Kelsey was wonderful and made a very sad time more bearable. Thank you

Linda Baughman

October 29, 2020

Excellent service with compassion!

September 2020 Family Survey

October 02, 2020

Kind, professional, strong desire to please.

September 2020 Family Survey

October 02, 2020

I have had an excellent history with Morris Baker. Always respectful and considerate during a difficult time.

August 2020 Family Survey

September 04, 2020

From the moment we called to find out prices we were treated with respect, kindness, caring and help from the staff. This death was a shock to our family. I honestly don't think we could have made it through this difficult time without the help of Morris Baker funeral home.

August 2020 Family Survey

September 01, 2020

Very experienced staff and was able to answer all my pre-planning questions pertaining to my mother. Mike Richards was very knowledgeable and went the extra mile in preparing the needed documents and coordination with the insurance companies to include making a home visit to assist my mother in understanding the required documents.

July 2020 Family Survey

August 10, 2020

The experience was exceptional and everything occurred as expected. The staff was wonderful, understanding, and extremely compassionate. Job well done, keep up your great service.

July 2020 Family Survey

August 07, 2020

The employees here, especially Kelsey, go above and beyond what they are called to do. We just LOVED Kelsey! You are blessed to have her working for MB!

July 2020 Family Survey

August 07, 2020

Everyone was extremely kind and compassionate. We're did not feel pressured to make emotional purchases. Everytime I needed anything MB wasd there for me.

July 2020 Family Survey

August 07, 2020

They helped me get through the loss of my mother so much and took such amazing care of her as well as her family and friends.

July 2020 Family Survey

August 07, 2020

Excellent service to our family, and respected our loved one’s wishes - going over and above to make them happen!

July 2020 Family Survey

August 07, 2020

Very good service.

July 2020 Family Survey

August 07, 2020

Kelsey was wonderful to work with. So sweet and thoughtful. Mike also did a wonderful service for my mother. Truly, they made this difficult time in our lives easier.

June 2020 Family Survey

July 01, 2020

Kelsey was very caring, and professional. I couldn’t have asked for a better person during this most difficult time.

June 2020 Family Survey

July 01, 2020

We have always planned on a traditional service when my mother passed but the current pandemic changed the situation completely. This was uncharted territory for the funeral home as well as our family. With no prior experience for funerals during a pandemic, the staff stepped up to the challenge and met all of our requests with ease and they were total professionals. The staff provided our sixth pallbearer, videotaped the graveside service to share with family and friends that were unable to attend and flawlessly took care of every detail to make our experience worry free.

June 2020 Family Survey

July 01, 2020

Katie and Preston were both very attentive to our needs, and responsive to our communications, both before and on the day of the service. They both worked with us in regards to technical issues as we were videoing our service for online use.

June 2020 Family Survey

July 01, 2020

Your people went beyond my expectations.

June 2020 Family Survey

July 01, 2020

Compassionate leadership in helping us implement end-of-life decisions.

May 2020 Family Survey

June 03, 2020

Professionalism and caring.

May 2020 Family Survey

June 03, 2020

Katie was so great walking us through each process and working with us to carry through with the details and the graveside service and making sure that we could stream in to the service. Thank you!

May 2020 Family Survey

June 03, 2020

Very supportive to our family.

May 2020 Family Survey

June 03, 2020

The kind and thoughtful staff assisted me in the decisions that had to be made during this pandemic.

May 2020 Family Survey

June 03, 2020

Friendly, helpful, very accommodating . . .

May 2020 Family Survey

June 03, 2020

Our family was treated with the highest respect, with no pressure from anyone. Each one was customer friendly and willing to help us in any way. We were really impressed with Preston Mckee with his knowledge and his presentation.

May 2020 Family Survey

June 03, 2020

Great job.

May 2020 Family Survey

June 03, 2020

The family of Elsie Riley would like to thank the entire staff for being so personable during this difficult time. We were very pleased with all of the arrangements.

Jane Riley Bonsor

May 19, 2020

All of you guys are way beyond excellent!!! Katie and Mark are Rock Stars- much love and appreciation.

April 2020 Family Survey

May 01, 2020

Katie was so helpful to arrange my brother’s burial during this very difficult time in history. She remains in touch with me to settle the necessary paperwork.

April 2020 Family Survey

May 01, 2020

Great customer service

April 2020 Family Survey

May 01, 2020

Very thoughtful and caring staff. They helped my family in the most difficult time we could ever imagine. I thank them with all my heart.

April 2020 Family Survey

May 01, 2020

Thoughtful assistance in a time of great family need.

April 2020 Family Survey

May 01, 2020

Calvin was enormously helpful to our family, most of whom live on the West coast. He kept us informed every step of the way during the process. His caring, reassuring presence was key to us getting through a very difficult time with as little anxiety as possible.

April 2020 Family Survey

May 01, 2020

The way they made everything easy for us and how much time our director Kelsey took to both explain as well answer our questions in closing Thank you to all the staff.

April 2020 Family Survey

May 01, 2020

Everyone was so compassionate and helpful with all of our needs from start to finish.

March 2020 family survey

April 03, 2020

The whole process was just simplified and everyone was so helpful and willing to make things as easy on us as they could possibly be.

March 2020 family survey

April 03, 2020

Kelsey had patience with us while we were making decisions with our daughter.

March 2020 family survey

April 03, 2020

Katie was absolutely an angel during a very difficult time. She was so patient with us.

March 2020 Family survey

April 03, 2020

He was a great guy. Really enjoyed or time with him and Sharon at Quails Roost. Sending love and hugs to everyone.

Fred and Donna Hofmann

March 17, 2020

Morris-Baker took excellent care of my beloved Sissy. Everyone was concerned, kind, and professional but compassionate.

Diane Nelson

March 01, 2020

Professional excellence and attention to details

February 2020 Family Survey

March 01, 2020

Friendly and fast reaction to our needs. Considerate and very professional in every way.

February 2020 Family Survey

March 01, 2020

The people that work there are very helpful.

February 2020 Family Survey

March 01, 2020

Great service. Compassion and understanding. Very professional.

February 2020 Family Survey

March 01, 2020

Staff was extremely nice and helpful, did not feel pressured and felt they were sincere

February 2020 Family Survey

March 01, 2020

This was the most difficult time for me and my family and Morris-Baker did everything they could to make it so much better for all of us.

February 2020 Family Survey

March 01, 2020

Great and friendly people that help with your every need.

February 2020 Family Survey

March 01, 2020

Services provided were amazing and it made the process a lot easier.

February 2020 Family Survey

February 29, 2020

My father preplanned his cremation at MB. When I went in the day after his death to identify him and do paperwork, his body was in an open casket, in a viewing room. He had passed away with his mouth open wide, due to intubation. The staff at MB closed his mouth and did his hair. I was so relieved that my last image of him was my peaceful, handsome dad, resting comfortably. I will be forever grateful to MB for that. When I picked up his ashes, I was in tears. The staff members there that day rushed to comfort me. The whole staff treated me like a family member throughout the entire process. I've been to many funeral homes during my life and never experienced anything close to what I did at MB. Thank you all! These wonderful people will treat you with great empathy and respect. I highly recommend them in your time of need.

February 2020 Family Survey

February 03, 2020

Everyone was very professional, caring, and knowledgeable.

January 2020 family survey

February 01, 2020

Outstanding service. Your care and preparation of my mother's remains was best I've ever seen.

January 2020 family survey

February 01, 2020

Great service

January 2020 family survey

February 01, 2020

Our family has always had a great experience when dealing with Morris Baker.

January 2020 family survey

February 01, 2020

Professionalism, courtesy, & competency of staff and Preston’s attention.

January 2020 family survey

February 01, 2020

As Public Conservator for many individuals, I have to deal with the struggle of handling funeral and burial arrangements with limited resources. Kate with MB has gone above and beyond in my recent loss. She has dealt with one obstacle after another but never gave up until my client had a respectful ending. I have shared with many the care and comfort Kate has given me and I thank MB and all the staff for their assistance with our Program. God Bless each of you!!

January 2020 family survey

February 01, 2020

I have been deeply touched by the small kindnesses the staff shows, from the receptionist to the funeral directors to the drivers who transport the deceased. They all go the extra mile to show kindness.

January 2020 family survey

February 01, 2020

Kate and Calvin took excellent care of us. Your kindness and attention to details helped us thru this difficult time. Thank you to the whole staff.

January 2020 family survey

February 01, 2020

Very helpful and kind all the way

January 2020 family survey

February 01, 2020

Mike Richards has been wonderful in helping with arrangements for a trust fund and services for my Mother when the time comes. He is both compassionate and professional every time we meet or speak.

December 2019 family survey

December 31, 2019

Katie Johnson was wonderful. Caring, compassionate, kind and professional.

December 2019 Family Survey

December 30, 2019

Morris-Baker has taken care of the funeral needs for 3 of my family members now and my experience with them has been consistent. They are kind and courteous and have shown me and my family a level of consideration that is extraordinary. I highly recommend them. They truly treat you as if you are their only concern.

Vicki Hall

The services were exactly what I asked for . The staff was very respectful and took great care to make sure the entire family was included in making the arrangements. Special thanks to Ms. Johnson, you made a very hard day so much easier.

Milea Gibson

The staff are warm, compassionate and professional. Kate was wonderful with our family, walked us through a very difficult time and made sure everything was taken care of so that we didn't have to worry. Mike blessed us with his prayers at the service and I thank all of you for giving my father in- law the care and dignity that he deserved.

Melissa Lefevers

You all were very nice very kind and very helpful. Thank you very much for your services we really appreciate it

January 2020 family survey

Great Job.

May 2020 Family Survey

Great service, prompt responses... It was a pleasure working with Kate. Courteous, respectful and sincere service.

October 2020 Family Survey

Staff was readily available for questions even after the initial meeting and after the service; staff was very flexible and accommodating, especially with covid concerns.

December 2020 Family Survey

All the personnel are friendly and sympathetic. Carson came to MY home on all visits because I could not drive. You will find a long list of my family who have also used Morris-Baker . . . I have also pre-paid for my funeral there. To me, this is the best Funeral Home in this area.

June 2021 Family Survey

They treated us with respect and make sure that anything's possible that we wanted to happen happen and they were very caring and just made us feel like we mattered and what we wanted mattered, what he would want mattered, he was very respected and everything was very beautiful we couldn't have asked for a better place to hold a funeral for a very special person in our life.

September 2021 Family Survey

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