After the funeral service, many families reach out to express their gratitude for our support and guidance during one of the most difficult times in their lives, and we’re honored to receive their positive feedback. These messages speak for themselves, so we want to share them with you.



If you feel we’ve met or exceeded your expectations or just want to say thanks, please contact us or submit a testimonial below. We would love to hear from you and know that we made a positive impact on your family during a time of need.

Submit a Testimonial

Mike Richards has been wonderful in helping with arrangements for a trust fund and services for my Mother when the time comes. He is both compassionate and professional every time we meet or speak.

~ December 2019 family survey

December 31, 2020

My father preplanned his cremation at MB. When I went in the day after his death to identify him and do paperwork, his body was in an open casket, in a viewing room. He had passed away with his mouth open wide, due to intubation. The staff at MB closed his mouth and did his hair. I was so relieved that my last image of him was my peaceful, handsome dad, resting comfortably. I will be forever grateful to MB for that. When I picked up his ashes, I was in tears. The staff members there that day rushed to comfort me. The whole staff treated me like a family member throughout the entire process. I've been to many funeral homes during my life and never experienced anything close to what I did at MB. Thank you all! These wonderful people will treat you with great empathy and respect. I highly recommend them in your time of need.

Julie Bursee

February 03, 2020

Katie Johnson was wonderful. Caring, compassionate, kind and professional.

~ December 2019 family survey

December 30, 2019

As Public Conservator for many individuals, I have to deal with the struggle of handling funeral and burial arrangements with limited resources. Kate with MB has gone above and beyond in my recent loss. She has dealt with one obstacle after another but never gave up until my client had a respectful ending. I have shared with many the care and comfort Kate has given me and I thank MB and all the staff for their assistance with our Program. God Bless each of you!!

January 2020 family survey

I have been deeply touched by the small kindnesses the staff shows, from the receptionist to the funeral directors to the drivers who transport the deceased. They all go the extra mile to show kindness.

January 2020 family survey

Kate and Calvin took excellent care of us. Your kindness and attention to details helped us thru this difficult time. Thank you to the whole staff.

January 2020 family survey

Very helpful and kind all the way

January 2020 family survey

You all were very nice very kind and very helpful. Thank you very much for your services we really appreciate it

January 2020 family survey

Everyone was very professional, caring, and knowledgeable.

January 2020 family survey

Outstanding service. Your care and preparation of my mother's remains was best I've ever seen.

January 2020 family survey

Great service

January 2020 family survey

Our family has always had a great experience when dealing with Morris Baker.

January 2020 family survey

Professionalism, courtesy, & competency of staff and Preston’s attention.

January 2020 family survey

Morris-Baker has taken care of the funeral needs for 3 of my family members now and my experience with them has been consistent. They are kind and courteous and have shown me and my family a level of consideration that is extraordinary. I highly recommend them. They truly treat you as if you are their only concern.

Vicki Hall

The services were exactly what I asked for . The staff was very respectful and took great care to make sure the entire family was included in making the arrangements. Special thanks to Ms. Johnson, you made a very hard day so much easier.

Milea Gibson

Entire staff were very nice and director Calvin James was very patient and helpful during this sad time.

Norma Frazier

The staff are warm, compassionate and professional. Kate was wonderful with our family, walked us through a very difficult time and made sure everything was taken care of so that we didn't have to worry. Mike blessed us with his prayers at the service and I thank all of you for giving my father in- law the care and dignity that he deserved.

Melissa Lefevers

Morris-Baker took excellent care of my beloved Sissy. Everyone was concerned, kind, and professional but compassionate.

Diane Nelson

Morris-Baker Funeral Home & Cremation Services
Phone: (423) 282-1521
2001 E. Oakland Ave., Johnson City, TN

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